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Privacy Policy
Who's who In this Privacy Policy:

"you" means you, our customer and/or user of the Ground Wire Computers services and website. "we", "our", "us" and "GWC" means Ground Wire Computers & Electronics and any related company that provides you with GWC services.

Purpose

To deliver the highest standard of support and service, we will ask you to provide us with personal information from time to time. At Ground Wire Computers , we believe it is important that you know how we treat that information. This policy outlines how and why we collect information from you, how we store it, how you can access and correct that information and when we might disclose information to other people.

Collection

We will collect information about you (for instance, your name, address, contact number(s), e-mail address, etc) when you complete Ground Wire Computers application forms, enter Ground Wire computers promotions or when we communicate via phone or e-mail. Other sources, like marketing organizations and credit reference agencies, may also provide us with information about you from time to time.

We also collect information when you buy or use our products and services, for example how, when, where and how often you use our products. We may also look at where your account is from time to time, how much you are spending and how you use our services.

If you choose not to provide information when we ask for it, certain product features may not work properly or we may not be able to provide you with a product or service altogether.

Use We hold and use the information we collect for a number of purposes, including:

• Processing application forms and any online transactions you make;
• Carrying out credit checking and scoring (if you have agreed);
• Billing you;
• Providing and assisting you with products or services you request;
• Offering you , special offers, and other promotions;
• Providing you with information on new Ground Wire products and services and/or products and services of carefully selected third parties we think you might like;
• Responding and following up on any queries, complaints or requests you might have made, and other issues;
• Complying with legal, governmental or regulatory agencies requests in connection with the regulation of IT support and services, and in connection with any legal proceedings, crime or fraud prevention or detection, or prosecution;
• Training our staff, monitoring our Product and services, and maintaining our systems. You agree that we and our agents may send you marketing messages, electronic or otherwise, about (amongst other things) , special offers and other promotions, and those of our agents or third parties which we consider may be of interest to you. You may unsubscribe from receiving marketing messages from us and our agents at any time through us.

Disclosure Sometimes we may disclose your information to third parties, who may include:

• Dealers and suppliers whose products and services support our services;
• Other IT Services Providers and Services Providers as required to support the products and services we provide to you;
• Credit reference agencies (if you have agreed) who may share your information with other organizations and who may keep a record of the searches we make against your name;
• If someone else pays your bill, such as your employer, that person;
• Law enforcement agencies (like the police, Government, Data Bureau or the Serious Fraud Office);
• A potential purchaser of our business.

Transactions on the Website

Processing Payments for Orders If you place an order using this Website we will process all aspects of the order internally except for the payment for the order. Processing of payments for orders has been outsourced to PayPal, Inc, a company incorporated in the United States of America ( "PayPal" ). When you place an order on the Website you will leave the Website and pay for the order by completing secure forms hosted at the PayPal website located at www.paypal.com (the PayPal Website). When you fill in the payment details in relation to your order you will be providing your personal information (including without limitation your credit card details) to PayPal and you will be subject to the PayPal privacy and security policy set out on the PayPal Website.

Pricing and Payment

All prices on the Website are quoted in NZ dollars unless specified otherwise or equivalent to FJD . Your credit card will be billed in NZ dollars and your card company will convert the charges for you. The following cards can be used on our the Website: Visa, Mastercard, American Express. All prices are correct at the time of online publication. Prices are subject to change without notice or you feel the prices are wrongly express do contact us. How ever Ground Wire Computers Promotes ICT development for the Fiji islands E-commerce Growth, the Online prices are more competitive then the actual prices do contact us directly for the quotes or offline fees. Monitoring To maintain and improve the services we provide to you, we may monitor and record IT support Session and call you make to us or we make you as advised in our Terms and Conditions .

Analytics

Like many websites, we use web Analytics services, like Google Analytics for example. These services use "cookies", which are text files placed on your computer, to help us analyze how you use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored on servers belonging to the companies providing the analytic services. These companies will use this information to evaluate your use of our website, and to compile reports for Ground Wire Computers on the site's activity (for example, number of visitors to our site, how long they spend on the site when they visit and their geographical location). They may also transfer this information to their agents or where required to do so by law. The companies providing the web analytic services will not associate your IP address with any other data they hold. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using our website, you consent to the processing of data about you as set out above.

Access and Correction

You can access personal information that we hold about you by contacting us in writing. If the information held by us is inaccurate, incomplete or not up to date you may ask us to correct the information.

If you consent to receiving e-mail or other communications from us, but later change your mind, just let us know and we will take you off our list. Get in touch via our Contact Us page.

Privacy Act

This policy does not affect your rights under the Privacy Act . Subject to any rights you may have under the Privacy Act , we will not be liable to you, or anyone else, for the content or lack of confidentiality of any Ground Wire Computers products or services you use. How ever we always protect our client database and information any data stored will us are confidential and we do sell to others or use.

Change in Policy

Ground Wire Computers may change the terms of this Policy at any time. We'll let you know if we do this by posting the new policy on our website.

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