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Emergency Response Options

Unforeseen IT problems can have a devastating effect on your business. Something as simple as a failed switch can bring your entire network to a standstill. If an emergency happens then you need an IT Support company that has the resources  to respond, FAST. Our IT Department can provide emergency IT Support services at short notice where ever you are located in Fiji. Our professional IT engineers are available to get you out of trouble, no matter what your IT related problem may be.

Some IT support provides limits the extent of Emergency Coverage after a certain hour. However, we know that all businesses at some point or another experience unforeseen incidents. Or your problem may be completely IT unrelated such as water damage from a flood, a fire, electrical problems, etc. Any disaster can strike at anytime. At Ground Wire Computers Support Emergency IT Response Option no crisis is deemed as trivial or prioritized according to the scope of the crisis. We understand that any problem that interrupts your business operation is an emergency and is a serious matter that should be addressed and solved in a quick and painless manner.

Our Emergency Support Coverage extends to all our IT Support Services 24 hours a day, 7 days a week. Not only do we offer extensive Emergency Coverage whenever you need it, you will be surprised at our response time. When you call, you can be confident your call will be answered in a timely fashion and that you will speak with a senior level Help desk professional and/ or engineer that can quickly perform an in-depth analysis to find a solution to get your business back up and running as soon as possible.

Call us now and speak with our Help desk. With Ground Wire IT Support Team we are close to your organization and ready to serve you. So, if your emergency calls for an on site visit by one of our highly qualified engineers, well get one out to you right away. To take preventative measures, Ground Wire IT Support also offers Remote Monitoring so we can catch potential disasters before they happen.

Our Service Includes :-

• Network Failure
• Corrupted Server Files
• Software Corrupted
• User error, such as accidental deletions.
• Fire / Flood / Theft Data Recovery
• Business Data Base and E-mail Recovery
• Emergency Server and Workstation Restore
• Fast Call out - ( 1 - 2 Hours )
• Hot swap HDD to another Redundant Server
• Backup IT Hardware Resources
• Reroute VOIP Call to Secondry Site
• Business critical Data recovery.
• VPN/Internet connectivity problems.
• Rapid Response on Station Replacement
• Hot swap Hardware Stock
• Bare metal restore from catastrophic failure
• Rebuilding Active Directory DNS, Files, Printers
• Restoration of Shares, Remote Access, E-mail
• Backup Failing, Missed Backups?
• Exchange Server Problem or Failure
• Virtualization & Vmware Support
• Cisco Router or Switch Failure
• Virus/Spam Outbreak, Virus Problem

Contact us Today for all Remote IT Support Need . on +679 9246911 or [email protected]
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